How do I get an account, or get help?

For all inquiries related to the HMDC RCE, please contact our support helpdesk.

For fastest service, please email directly Or, you may also call 617-495-4734 (x54734) from 9AM-5PM weekdays.

If your question is not answered here on our RCE support website, you may also find the information you need on ourĀ User Services website, which covers topics relating to the HMDC RCE and other services provided by the IQSS Technology Services group.

For a list of all IQSS services, including statisticalĀ Research Technology Consulting and Public Computer Labs, please visit